Recently I've been working on a recognition program for a new client. Typically this begins with a discussion on the company's goals -- is it about retention? Are they looking to give incentives for higher performance? What are their expectations? How will they messure their goals?
But what I suddenly found myself understanding is that a recognition program is really about a company's relationship with their employees. Like any relationship, how the people treat each other depends on how they are treated in return.
Think about your relationship with your significant other. He/she will expect to receive a gift for their birthday, for your anniversary, for the usual holidays. But what happens when out of the blue you come home with a little something, hand it over and say "I saw this and thought about how much you do for me every day -- thanks for being there for me".
Now, suddenly, your relationship has a new sparkle to it. They know that they mean something more to you than simply the other person helping with the dishes and laundry. You are a couple, a team.
That's some powerful stuff. It's a "going the extra mile" thing. It means you really care.
I guess what I'm getting at is that you don't have to look deep into your employees eyes and say "I love you man". But giving them a little something to reinforce the relationship can leave everyone with a warm feeling. And at this time of year, a little extra warmth can go a long way.
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